Name
AgentLogoff — Sets an agent as no longer logged in
Logs off the specified agent for the queue system.
Parameters
-
Agent
[required] Agent ID of the agent to log
off.
-
Soft
[optional] Set to true to not hangup existing
calls.
-
ActionID
[optional] An identifier which can be
used to identify the response to this action.
Example
Action: AgentLogoff
Agent: 1001
Soft: true
ActionID: blahblahblah
Response: Success
Message: Agent logged out
ActionID: blahblahblah
Event: Agentcallbacklogoff
Privilege: agent,all
Agent: 1001
Reason: CommandLogoff
Loginchan: 201@Lab
Logintime: 5698