Name

QueuePause — Pauses or unpauses a member in a call queue

Pauses or unpauses a member in a call queue.

Parameters

Interface

[required] The name of the interface to pause or unpause.

Paused

[required] Whether or not the interface should be paused. Set to true to pause the member, or false to unpause the member.

Queue

[optional] The name of the queue in which to pause or unpause this member. If not specified, the member will be paused or unpaused in all the queues it is a member of.

ActionID

[optional] An identifier that can be used to identify the response to this action.

Privilege

agent, all

Example

          Action: QueuePause
Interface: SIP/testphone
Paused: true
Queue: myqueue
          
Response: Success
Message: Interface paused successfully

Event: QueueMemberPaused
Privilege: agent,all
Queue: myqueue
Location: SIP/testphone
MemberName: Jared Smith
Paused: 1
	
          Action: QueuePause
Interface: SIP/testphone
Paused: false
          Response: Success
Message: Interface unpaused successfully

Event: QueueMemberPaused
Privilege: agent,all
Queue: myqueue
Location: SIP/testphone
MemberName: Jared Smith
Paused: 0