Name

QueueStatus — Checks queue status

Checks the status of one or more queues.

Parameters

Queue

[optional] If specified, limits the response to the status of the specified queue.

Member

[optional] An action identifier that you can use to identify the response to this manager transaction.

ActionID

[optional] An identifier that can be used to identify the response to this action.

Privilege

none

Example

          Action: QueueStatus
Queue: inbound-queue
ActionID: 11223344556677889900
          
Response: Success
ActionID: 11223344556677889900
Message: Queue status will follow

Event: QueueParams
Queue: inbound-queue
Max: 0
Calls: 1
Holdtime: 99
Completed: 540
Abandoned: 51
ServiceLevel: 60
ServicelevelPerf: 50.4
Weight: 0
ActionID: 11223344556677889900

Event: QueueMember
Queue: inbound-queue
Location: Local/4020@agents/n
Membership: dynamic
Penalty: 2
CallsTaken: 25
LastCall: 1175563440
Status: 2
Paused: 0
ActionID: 11223344556677889900

Event: QueueEntry
Queue: inbound-queue
Position: 1
Channel: Zap/25-1
CallerID: 8012317154
CallerIDName: JOHN Q PUBLIC
Wait: 377
ActionID: 11223344556677889900

Event: QueueStatusComplete
ActionID: 11223344556677889900